How Nova
Engage works
Get up and running with our AI-powered client onboarding application in minutes.
And get the deep client insights you need to offer the best advice.
How Nova
Three simple steps
to greater client clarity
Nova Engage is the first family law client onboarding application of its kind, with a proven track record over the past decade of supporting practices of all sizes – handling billions of pounds of client assets.
Sign up for your
Nova Engage account
Based in England or Wales? Start your free trial quickly and easily today. And you can cancel any time.
Share your Nova Engage link with your potential clients
Simply add it to your appointment invites and ask them to complete their submission ahead of your first meeting.
Engage combines our family law expertise with our specially-developed, industry-leading AI-powered tech to deliver an unparalleled level of personalisation – fully responsive to the needs of your clients.
Receive your client’s
Nova Engage Report
Gain a comprehensive understanding of your client’s circumstances upfront, so you can start advising them from your very first meeting – and beyond.
Nova Engage: The clear choice for accurate client onboarding
- Perceptive questions founded on decades of family law expertise.
- Helping clients fully express themselves through difficult times.
- Enabling carefully considered evaluations and guidance that aid conversions.
Frequently Asked Questions
We send a Word questionnaire to our clients. How is Nova Engage different?
Nova Engage is an online web application that dynamically adjusts in response to your client’s answers – a giant leap on from a static Word-based questionnaire. Nova Engage is designed to make the journey personalised and relevant for your client. It also uses various levels of contextual help to prepare the client for your consultation. As a result, both you and your client benefit from an enhanced level of preparedness for your first meeting together.
Why would I use Nova Engage when I can charge for fact-gathering at the first meeting?
Research from The Law Society, MOJ and Legal Services Board shows that clients value the advice and guidance that family lawyers can provide. This is the value you can offer your potential clients at the first meeting with the help of Nova Engage submissions. Clients are more likely to instruct you having been given the benefit of tailored, specific advice at an early stage of the consultation rather than an hour spent gathering basic details.
How long will it take my clients to complete their Nova Engage submission?
This will depend on the complexity of their circumstances and how much detail they wish to provide. The majority of clients will complete their submission in a single sitting of between 30-60 minutes. Nova Engage allows your clients the time to complete the onboarding questions at their own pace and at their own convenience, in multiple sittings if preferred – with their progress saved along the way.
What sort of IT support is needed to start using Nova Engage?
None. Nova Engage is designed as an ‘out-of-the-box’ solution which means you don’t need to mess around with your website, firewalls or any other aspect of your present set-up. This means we can have you up and running within 48 hours.
How secure is the client data that Nova Engage collects?
The data provided by your clients when answering questions in Nova Engage is end-to-end encrypted. Nova Engage is fully compliant with the UK GDPR and Data Protection legislation, and is registered with the ICO.